Community Guidelines

Record360 offers infinite possibilities. There’s so much to learn. We acknowledge that community members have different levels of knowledge and understanding. Let’s be patient and kind with each other. The Community is led by its members. Please be mindful that the Record360 team will monitor the community page, and reply within 2 business days of your post. 

Meet the Community Manager !

Reilly Tangen, Customer Success Manager 

Reilly, a passionate Customer Success Manager and the new Community Manager, is all about Record360. Renowned for optimizing accounts, she helps customers maximize efficiency and success. With a proactive approach and deep expertise, Reilly is dedicated to building a thriving Record360 community.

Our Community Manager’s Schedule:

• Tuesday’s 9-10 am PST
• Thursday’s 9-10 am PST

Community Guidelines 

We do not tolerate any hurtful, harmful, hostile, harassing, threatening, or illegal behavior through direct or indirect interaction anywhere in the community. This behavior includes but is not limited to: Groups, Direct Messages, Public Categories, or Private forums.

Our conversations are inclusive. Please adhere to the following guidelines:

• Respect others: Be respectful of all members of the Record360 community. Harassment, bullying, hate speech and discrimination will not be tolerated.
• Keep it legal: All content and activities must be legal and in compliance with applicable laws and regulations.
• Keep it appropriate: Do not post inappropriate content, including sexually explicit, violent, or graphic content. 
• Be honest: Do not misrepresent yourself and provide false information to others. 
• No spamming: Do not use the community to spam or promote commercial interests.
• Keep it relevant: Keep discussions and posts relevant to the Record360 community 
• Be constructive: Provide constructive feedback and criticism. Do not attack or belittle others
• Be accountable: Take responsibility for your actions and words in the community
• Report issues: If you see any violations of the guidelines, please report them to the moderators. 

Consequences

Violations of the Code of Conduct are carefully reviewed and determined on a case-by-case basis. The Record360 team will not discuss or share details about moderation actions or outcomes with other Record360 Community members.

• Written warning:​ This is usually the first warning a member will receive. The member will receive a message via DM or through email. The notice will outline the violation incurred. Future violations will result in temporary or permanent suspension of their community access.
• Suspension: This is a temporary disabling of the person who is accessing the community. This action usually has a start and end date. Upon the end date, the person may regain access to the community. Multiple suspensions (regardless of the violation) may result in permanent suspension.
• Permanent suspension:​ This is a long-term ban on the person who is accessing the community. This action usually has no end date. This action may not accompany a warning before or after the action.

Ban: The act of removing a person from accessing the community, regardless of how many accounts they have or create. The banned member may not circumvent this action by creating a new account, using another existing account, puppeting a shared or alternative account, speaking through another member, or imitate a banned account